I’m not sure whether we are talking about the same issue here. I thought this prevents the ‘Add New User’ button from appearing, making it impossible to add a user. I didn’t know that it crashes your site.
You still can add four more sites to your activated list. Can’t you add your staging and development sites to the list? If you can send me the list, I’ll add these for you.
I’m very sorry to hear that you are unhappy with your renewal. Renewals are not covered under refund policy. But I’ll make an exception in your case and refund you the renewal payment. Do you still plan to use the license after the refund? Because refunding will revoke your license key. I’ll have to manually update your license key status.
Please let me know.