January 29, 2020 at 6:59 pm
#94245
Syam Mohan
Keymaster
Hi Robert,
That means your network configurations are correct and the request is reaching license server. I suspect your issue is with DB. Do you have debugging enabled in your site? Can you check your debug.log file for errors?
Here is how you enable debugging.
https://wordpress.org/support/article/debugging-in-wordpress/
Thanks
Syam