Can't activate pro version – WPFront https://wpfront.com/support/topic/cant-activate-pro-version/feed/ Sat, 28 Feb 2026 13:19:33 +0000 https://bbpress.org/?v=2.6.6 en-US https://wpfront.com/support/topic/cant-activate-pro-version/#post-16693 <![CDATA[Can't activate pro version]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16693 Mon, 28 Sep 2015 14:42:43 +0000 Concept Image Hello,

We’re using a User Role Editor Business Pro license but we can’t activate it through the WordPress admin of one of our websites.

The ‘Go Pro’ section just displays the features/prices table but not the text field to enter our license.
We can’t activate the Pro version so we can’t assign roles to custom post type and custom plugins for our client.

I suppose it can be a matter of compability with another plugin.
We’re using :
– Native Multisite
– Custom Post Type UI
– ACF Pro

Any idea to resolve this issue?

Best regards,

]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16698 <![CDATA[Reply To: Can't activate pro version]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16698 Mon, 28 Sep 2015 15:24:24 +0000 Syam Mohan Hi Nick,

Can you make sure the PRO plugin is activated and the free version is deactivated.

Thanks

Syam

]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16701 <![CDATA[Reply To: Can't activate pro version]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16701 Mon, 28 Sep 2015 16:08:25 +0000 Concept Image https://wpfront.com/support/topic/cant-activate-pro-version/#post-16706 <![CDATA[Reply To: Can't activate pro version]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16706 Mon, 28 Sep 2015 16:48:58 +0000 Syam Mohan Hi Nick,

What I meant to say is make sure your pro plugin is activated within the plugins page and free plugin is deactivated. That screenshot shows the screen of the free plugin.

Thanks

Syam

]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16730 <![CDATA[Reply To: Can't activate pro version]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16730 Tue, 29 Sep 2015 10:08:39 +0000 Concept Image Hello,

Aha! You’re right, the plugin installed is not the pro version*…
I will plug the PRO version and deactivate the other one.

Thank you Syam

Best regards,
Nicolas

* What about having a single version of the plugin in which advanced features will be unlocked when the PRO licence is checked ?

]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16764 <![CDATA[Reply To: Can't activate pro version]]> https://wpfront.com/support/topic/cant-activate-pro-version/#post-16764 Wed, 30 Sep 2015 01:03:29 +0000 Syam Mohan Hi Nick,

I thought about that, then decided to not release the code into a public repository.

Thanks

Syam

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