Activation Problem - WPFront

Tagged: activation

This topic has 5 replies, 2 voices, and was last updated 7 years, 4 months ago by Syam Mohan.

Viewing 6 posts - 1 through 6 (of 6 total)

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Posts
September 11, 2017 at 7:50 pm #57219

Gary Gilmore
Participant

Hello,
I have entered my activation (license) code after installing but nothing happens. The database is read-write but something isn’t working properly. Any ideas or suggestions?

September 11, 2017 at 10:25 pm #57231

Syam Mohan
Keymaster

Hi Gary,

Do you see anything logged in your debug.log? Does the page refresh after you click on the ‘Activate’ button?

Thanks

Syam

September 11, 2017 at 10:33 pm #57232

Gary Gilmore
Participant

Hi Syam,
Where does the debug.log reside? The page does refresh after clicking the ‘activate’ button.

September 11, 2017 at 10:37 pm #57233

Syam Mohan
Keymaster

Hi Gary,

Debug.log is part of WordPress debugging. It resides in wp-content. But you will have to set it up as part of your wp-config. Please take a look at the following URL.

https://codex.wordpress.org/Debugging_in_WordPress

Thanks

Syam

September 11, 2017 at 10:59 pm #57239

Gary Gilmore
Participant

Syam,
That log allowed me to find the problem. The database user didn’t have permission to create the needed table. That is all fixed now and everything is running. Thanks for the assistance!

September 11, 2017 at 11:05 pm #57240

Syam Mohan
Keymaster

Hi Gary,

Glad to know that.

Thanks

Syam
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