Updated Theme and had to turn of User Role Editor Pro - WPFront

Tagged: 500 error

This topic has 5 replies, 2 voices, and was last updated 6 years, 10 months ago by Syam Mohan.

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February 1, 2018 at 12:57 am #63251

Mark Bucherl
Spectator

Using Elegant Themes Extra theme on WP 4.9.2. After Theme update, sight went down (500 error). So, I deactivated all plugins, adding them back one by one. The User Role Editor Pro module, when activated, took the site down. Really rely on this. What shall I do?

February 1, 2018 at 6:03 pm #63295

Syam Mohan
Keymaster

Hi Mark,

Can you check your site logs? There will be logging against a 500 error.

Thanks

Syam

February 2, 2018 at 1:25 am #63312

Mark Bucherl
Spectator

Here is the message:
Feb 01, 19:52:30

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /var/opt/apache/data/bidia/wp-includes/load.php on line 713

February 3, 2018 at 9:00 pm #63372

Syam Mohan
Keymaster

Hi Mark,

Do you get this error on a specific page or any page on the site?

Thanks

Syam

February 7, 2018 at 8:45 pm #63562

Mark Bucherl
Spectator

I think I know what’s going on… it’s a server memory load issue. I’m seeing it elsewhere.

February 8, 2018 at 10:45 pm #63624

Syam Mohan
Keymaster

Hi Mark,

I’m glad that you figured it out.

Thanks

Syam
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