5 site license doesn't seem to work

Tagged: license

This topic has 13 replies, 2 voices, and was last updated 4 years, 11 months ago by Syam Mohan.

Viewing 14 posts - 1 through 14 (of 14 total)

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January 21, 2020 at 3:34 am #93902

Robert Conn
Spectator

the License works on one production domain and it’s development site
http://www.site.com and dev.site.com
but not in another totally different site
dev.anothesite.com

what’s the issue?

January 21, 2020 at 10:40 pm #93926

Syam Mohan
Keymaster

Hi Robert,

I don’t think I understand. Are you saying that you are not able to activate the license?

Thanks

Syam

January 22, 2020 at 1:48 am #93927

Robert Conn
Spectator

What does 5 site license mean?
5 different subdomains or 5 distinct domains

License is activated on one domain and it’s subdomain but can’t activated on another domain

January 22, 2020 at 10:53 pm #93958

Syam Mohan
Keymaster

Hi Robert,

Five site license means you can activate this license key on five different WordPress installations. Sites are counted against the site URL, not by domains. Main domain and sub-domain will be counted separate.

Thanks

Syam

January 23, 2020 at 4:58 am #93976

Robert Conn
Spectator

Well it isn’t working
Ok with 2 wordpress installations not the 3rd

January 23, 2020 at 10:43 pm #93992

Syam Mohan
Keymaster

Hi Robert,

Are you saying that you are not able to activate it?

Thanks

Syam

January 24, 2020 at 12:35 am #93994

Robert Conn
Spectator

Sorry yes can’t activate on 3rd one

January 24, 2020 at 8:37 am #94027

Syam Mohan
Keymaster

Hi Robert,

Are you receiving any error?

Thanks

Syam

January 27, 2020 at 9:25 pm #94128

Robert Conn
Spectator

just
“WPFront User Role Editor Business Pro license not activated. Activate”
after trying to activate
at top of page

January 28, 2020 at 10:59 pm #94181

Syam Mohan
Keymaster

This reply has been marked as private.

January 28, 2020 at 11:32 pm #94182

Robert Conn
Spectator

Yes that’s the one

January 29, 2020 at 6:59 pm #94245

Syam Mohan
Keymaster

Hi Robert,

That means your network configurations are correct and the request is reaching license server. I suspect your issue is with DB. Do you have debugging enabled in your site? Can you check your debug.log file for errors?

Here is how you enable debugging.

https://wordpress.org/support/article/debugging-in-wordpress/

Thanks

Syam

January 30, 2020 at 8:54 pm #94306

Robert Conn
Spectator

Thanks. That help a lot
The database user didn’t have CREATE permissions

Only one table “mp_wpfront_ure_options” has been created
I know by looking at the other WordPress installs that there are other tables
When do they get created

January 30, 2020 at 10:51 pm #94309

Syam Mohan
Keymaster

Hi Robert,

Tables are created as required by the code. If you are having issues, you could do a complete uninstall and reinstall the plugin.

Thanks

Syam
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