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March 9, 2018 at 10:16 am #65128
Syam Mohan
Keymaster

Hi Luis,

Sorry about the confusion. But both plugins works the same way. So if one doesn’t work, then the other one doesn’t work either.

This is the first time someone reporting this issue. The only reasons I can think of are caching issue or a DB write permission issue.

Do you have a caching plugin installed? Also do you see any errors in your debug.log file?

Thanks

Syam

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