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  • This topic has 5 replies, 2 voices, and was last updated 2 years, 11 months ago by Syam Mohan.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 16, 2021 at 5:17 am #122300
    Eli Linares
    Spectator

    Unfortunately our site has been broken and users were getting a blank page with no posts on the main homepage after logging in. It has taken me hours to diagnose which plugin was causing it.

    In the meantime I have disabled this plugin, but several areas of the site which rely on this plugin are now broken. I don’t have time to wait for a fix these days or to spend hours with the developer to create a fix for my particular case, Please point me to the previous version, so I can install it instead. I’m trying to see if I can get it from my backups at this moment, but I’m not sure how far back my backs will help me.

    Please point me to a download file.
    Thanks.

    October 16, 2021 at 5:36 am #122302
    Eli Linares
    Spectator

    I don’t see any previous versions in the download section.

    October 16, 2021 at 8:13 am #122313
    Eli Linares
    Spectator

    I was able to get the previous version from my backups thankfully. I hope this issue is corrected soon, though.

    October 16, 2021 at 9:02 am #122319
    Syam Mohan
    Keymaster

    Hi Eli,

    Can you please update to the development version and follow the debug instructions to find from where the issue is coming?

    How do I use the “Debug” feature in WPFront User Role Editor?

    You can download the previous version from your purchase history. I have enabled it.

    Thanks,
    Syam

    June 1, 2022 at 7:51 pm #127826
    Eli Linares
    Spectator

    Wow, over 6 months later and going from version 2.14.5 all the way to version 3.2.0 and here we are with the same problem not fixed.

    Immediately after updating to the current version of this plugin, logged-in users cannot see the main page and just get a blank page.

    Why is it so hard to fix this? I’m stuck on version 2.14.5 which is the last version that worked for me.

    Last time I tried the development version, it didn’t fix anything, either.

    I can try the new development if you point me to where to download it to, but I doubt it will change anything.

    Any ideas when this massive error will be fixed please?

    June 1, 2022 at 11:00 pm #127828
    Syam Mohan
    Keymaster

    Hi Eli,

    Have you tried the debug feature as I explained in my previous reply?

    Thanks

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