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Tagged: upgrade Personal Pro

  • This topic has 4 replies, 2 voices, and was last updated 10 years ago by Syam Mohan.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 28, 2015 at 8:13 pm #8405
    Jim Faelker
    Participant

    I purchased the Personal Pro licence rather than the Business Pro licence because the Business Pro description involved use on a ‘network’ multisite, and this is not what I needed. My website has multiple installations of WordPress but not configured as a network. I have used a network as well on other websites but not on this one. I assumed that your use of ‘site’ meant a domain name, rather than an individual WP installation, so the Personal Pro version does not work for me on more than one WP installation on the same website. I need three installations.

    I need to upgrade to a multi-WP-installation licence, if there is such a option.

    The wording of your refund policy seems to exclude refunds on upgrades.

    Please let me know what possibilities are open to me.

    Thanks you…

    Jim

    April 28, 2015 at 8:24 pm #8406
    Syam Mohan
    Keymaster

    Hi Jim,

    Since you don’t have a WordPress network installation, Business Pro won’t help you. You will need three site licenses for Personal Pro. You can upgrade to the 5-Site option of Personal Pro and pay the difference. I’ll discount you on the amount you already paid. Let me know if this works for you.

    Thanks

    Syam

    April 29, 2015 at 7:51 am #8436
    Jim Faelker
    Participant

    Hi Syam,

    Thanks for your quick reply.

    You mention a 5 site option but you did not provide a fee for that option, and I don’t see a mention of it on your site. Please provide the fee for the 5-site option.

    Also I am not really clear on whether the fee I have paid and/or any additional fee for more sites is a one-time fee for the licence, or is it billed annually at the same fee or is the annual fee reduced?…

    Please I need to know this as well before making a decision.

    Thanks for your time… have a great day!

    Jim

    April 29, 2015 at 9:02 am #8440
    Syam Mohan
    Keymaster
    This reply has been marked as private.
    April 29, 2015 at 10:08 pm #8488
    Syam Mohan
    Keymaster

    Thanks for the upgrade. Closing this topic.

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Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘How to upgrade from Personal Pro to Business Pro?’ is closed to new replies.
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