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Tagged: invalid key error, reset password

  • This topic has 2 replies, 2 voices, and was last updated 8 years, 3 months ago by Syam Mohan.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • February 6, 2017 at 4:03 pm #46001
    Giusy DRAMMIS
    Spectator

    Hi,
    we are facing the current issue on our website.
    When a user asks for a password reset and he inserts the new password, the message displayed is INVALID KEY.
    We cannot understand the reason, and not seems to appear a logic in it because it happens with several users.
    Can you help us? Thank you

    February 6, 2017 at 8:30 pm #46010
    Giusy DRAMMIS
    Spectator

    Can you provide us support?
    Thank you

    February 7, 2017 at 10:28 pm #46099
    Syam Mohan
    Keymaster

    Hi Giusy,

    This doesn’t come from WPFront URE. May be from some other plugin. Try with all plugins disabled.

    Thanks

    Syam

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