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  • This topic has 3 replies, 2 voices, and was last updated 3 years, 1 month ago by Syam Mohan.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 16, 2022 at 11:10 pm #126588
    Michael Albert
    Spectator

    In WPFront User Role Editor there doesn’t appear to be an option/checkbox to give permission to the Event Managers Role for them to access and download information from the Tickets add-on (RSVPs).

    Our custom Event Manager role needs to have access to download or export the list of RSVPs/tickets from the Admin area on an event post. The role can see the list of attendees, but the buttons available to Administrators that allow one to download the list are not shown.

    Can you let me know what permission needs to be set to enable this functionality?

    Thanks,

    ~Jennylee~

    March 17, 2022 at 11:36 am #126623
    Syam Mohan
    Keymaster

    Hi Jennylee,

    I don’t know which capability that plugin is looking for. But there is a way you can figure it out.

    Create a test role with all capabilities and test with that role. If you now see the ability to download information, then remove capabilities section by section, until you know which section contains the capability. Now you can concentrate on that section and remove capabilities one by one to see which capability makes the difference. That is the capability required for the user.

    If you don’t see the download information option even after enabling all the capabilities for the Test Role, this means the plugin is explicitly checking role names like “administrator”. If this is the case, this cannot be overridden since it’s hard coded in their plugin.

    In either case you can contact the developer of RSVP plugin and ask them which capability their plugin is looking for.

    I hope this make sense to you.

    Thanks,
    Syam

    March 19, 2022 at 4:00 am #126640
    Michael Albert
    Spectator

    Hi Syam,

    I believe this may be the required capability:

    tribe_manage_attendees
    Provides access to see attendee data for events, including attendees who have opted out of public display and attendees who are in the process of completing a ticket purchase.

    I didn’t see this capability in the list of options when editing the user role.

    Thanks,

    ~Jennylee~

    March 19, 2022 at 8:24 pm #126644
    Syam Mohan
    Keymaster

    Hi Jennylee,

    If you don’t see the capability in role edit page, you can add it using “Add/Remove Cap” functionality which is available under “Bulk Edit”.

    Thanks,
    Syam

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