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  • This topic has 3 replies, 2 voices, and was last updated 4 years, 8 months ago by Syam Mohan.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 15, 2020 at 8:48 pm #98095
    kelsey siqveland
    Participant

    Hi I have an urgent request..my site is now locking me out from logging in completely after I got notified that my wp user role editor license was not valid and was deactivated. This is a clone of my production site, so technically not a second website and I need this license to operate in the meantime. Please help!

    April 16, 2020 at 12:22 pm #98142
    Syam Mohan
    Keymaster

    Hi Kelsey,

    This plugin will never lock you out. And I cannot activate your license remotely. If you still think the issue is with this plugin, then you can remove it from your WordPress plugins directory manually.

    Please let me know if you have any questions.

    Thanks

    Syam

    April 16, 2020 at 9:45 pm #98147
    kelsey siqveland
    Participant

    I did sign up for an additional license to input. Very strange. I deactivated plugins numerous times and finally was able to get in and then tweak things. No idea what happened to cause that..maybe another plugin conflict that I use with it like Admin editor.

    April 17, 2020 at 8:34 am #98184
    Syam Mohan
    Keymaster

    Hi Kelsey,

    Glad to know that you got your access back. Please let me know if you have any questions.

    Thanks

    Syam

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