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Tagged: the events calendar

  • This topic has 18 replies, 2 voices, and was last updated 8 years, 10 months ago by Syam Mohan.
Viewing 15 posts - 1 through 15 (of 19 total)
1 2 →
  • Author
    Posts
  • June 10, 2016 at 6:25 pm #32855
    Kyle Wirick
    Participant

    Having the same issue as some previous users. I’ve reviewed the previous threads, but they don’t help my situation.

    The events only display when I am logged into the site. They are not visible to site visitors or Subscribers.

    This issue goes away when I deactivate WPFront User Role Editor Pro OR when I deactivate The Events Calendar Pro. I have tried all other combinations of plugins but that didn’t help. The events do not have specific role restrictions in place.

    June 11, 2016 at 9:25 am #32916
    Syam Mohan
    Keymaster

    Hi Kyle,

    Can you send me the other plugin? I’ll test it in my dev environment. If there is any special steps I need to take to reproduce this issue, please let me know that too.

    Thanks

    Syam

    June 14, 2016 at 5:45 pm #33059
    Kyle Wirick
    Participant

    It’s the pro version of The Events Calendar (https://theeventscalendar.com/). I’ll email it to you.

    No special steps that I know of.

    June 16, 2016 at 11:26 pm #33226
    Kyle Wirick
    Participant

    This needs to be resolved. Please respond right away.

    June 17, 2016 at 8:42 pm #33276
    Kyle Wirick
    Participant

    6 days to respond to a paid customer with critical issue is unacceptable.

    June 18, 2016 at 8:02 pm #33310
    Syam Mohan
    Keymaster

    Hi Kyle,

    Sorry, I was waiting for you to send me the other plugin. Because I haven’t received your mail yet.

    A simple update here with your email subject would have been more helpful.

    Thanks

    Syam

    June 20, 2016 at 5:53 pm #33401
    Kyle Wirick
    Participant

    The email subject line is Re: [WPFront] CAN”T LOGIN… I simply replied to the email you had sent me.

    June 20, 2016 at 5:54 pm #33402
    Kyle Wirick
    Participant
    This reply has been marked as private.
    June 21, 2016 at 6:32 pm #33472
    Syam Mohan
    Keymaster

    Hi Kyle,

    I tested it with a few events and all events were visible even when all three plugins were active. Is there any special steps I need to follow?

    Thanks

    Syam

    June 21, 2016 at 7:34 pm #33484
    Kyle Wirick
    Participant
    This reply has been marked as private.
    June 23, 2016 at 10:38 am #33605
    Syam Mohan
    Keymaster

    Hi Kyle,

    I won’t be able to fix it without debugging the issue. Is there anyway I can get a backup of your site?

    Thanks

    June 24, 2016 at 10:44 pm #33704
    Kyle Wirick
    Participant
    This reply has been marked as private.
    June 24, 2016 at 11:00 pm #33705
    Kyle Wirick
    Participant
    This reply has been marked as private.
    June 25, 2016 at 3:19 am #33718
    Kyle Wirick
    Participant
    This reply has been marked as private.
    June 25, 2016 at 11:19 am #33760
    Syam Mohan
    Keymaster

    Hi Kyle,

    Thanks for doing the research and taking a look at the code. Really appreciate your help.

    What you said makes total sense. Here is what we can do.

    1. I’ll send you a special build which excluded ‘events’ from the extended permissions.
    2. Once you confirm the build works, I’ll create an option in UI to exclude selected post types from extended permissions in my next version.
    3. You just need to exclude ‘events’ using the new option after your next upgrade.

    Please let me know if this works for you.

    Thanks

    Syam

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