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  • This topic has 6 replies, 2 voices, and was last updated 4 years, 5 months ago by Syam Mohan.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • November 12, 2020 at 2:19 pm #106767
    ghislain
    Participant

    I see that the rights for the store manager with your extension are not the same as those for woocomerce. Your rights give more access (which we don’t want). We have tried removing rights by unchecking some cases, but this does not work in all cases. we can uncheck the boxes but it is not saved (we click of course on saved).

    November 12, 2020 at 10:02 pm #106772
    Syam Mohan
    Keymaster

    Hello,

    Can you share a screenshot of the capabilities you are trying to uncheck?

    Thanks

    Syam

    November 12, 2020 at 10:08 pm #106773
    ghislain
    Participant

    for example the admin cannot delete photos in the media library. For the store manager, access to extensions and more.

    November 12, 2020 at 10:23 pm #106775
    Syam Mohan
    Keymaster

    To fix the admin issue, try doing a restore on the role. For the store manager, you need to know the capabilities used by those screens. Do you know the capabilities?

    Thanks

    November 12, 2020 at 10:26 pm #106776
    ghislain
    Participant

    We already had to restore the roles and the problem and still there. For the store manager without your extension, the rights are correct. For the admin idem. Your extension is not fully developed (sorry). Is it possible to get reimbursed? How can an administrator not have access to delete photos? And the problem is renewed on full options.

    November 12, 2020 at 10:42 pm #106777
    Syam Mohan
    Keymaster

    I’m sorry, I don’t think I understand what you are saying.

    I’ll submit a refund request.

    Thanks

    November 13, 2020 at 7:24 pm #106832
    Syam Mohan
    Keymaster

    Hello,

    Your refund request has been submitted.

    Thank you for giving it a try.

    Syam

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Viewing 7 posts - 1 through 7 (of 7 total)
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