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Tagged: permissions, update

  • This topic has 15 replies, 2 voices, and was last updated 8 years, 1 month ago by Kevin Bourke.
Viewing 15 posts - 1 through 15 (of 16 total)
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  • Author
    Posts
  • March 1, 2017 at 5:35 pm #47434
    Kevin Bourke
    Spectator

    Hi,
    I am running a WordPress Multisite and am using your plugin for creating additional roles. Yesterday I updated from version 2.12.5 to 2.13 and suddenly all my users permissions got restricted. They were able to log in but could not edit items they could previously edit, like pages, posts custom post types and just got the message “You do not have sufficient permissions to access this page”. I tried re-saving the Roles and syncing across the network but this did not change anything, and I tried re-saving the role on an individual site and this also did not change anything.
    I reverted back to version 2.12.5 and luckily it seems to have restored their access. Seems I will be unable to update the plugin…

    March 3, 2017 at 10:28 pm #47581
    Syam Mohan
    Keymaster

    Hi Kevin,

    I’m assuming you are seeing this message on the backend(wp-admin).

    Can you answer the following questions?

    1. Do you happen to see the same behavior on all the child sites?
    2. Do you have ‘Admin Menu Editor’ enabled on all the child sites?

    Thanks

    Syam

    March 3, 2017 at 10:39 pm #47583
    Kevin Bourke
    Spectator

    Hi Syam,
    Yes they were getting that message in the back-end.
    1. Yes it appeared to be all sites, I check a few of them, but not every single one.
    2. Yes, it is network enabled and Menu Editor is enabled on all. The menu editor items did not change though. I checked and they were still all ticked on as before.

    Thanks

    March 3, 2017 at 10:47 pm #47584
    Syam Mohan
    Keymaster

    Hi Kevin,

    Sounds like this issue is coming from menu editor. Is it possible for you to give me a sql dump of the table ‘wpfront_ure_menu_editor’. Please make sure that the site/table you are selecting has this issue.

    I’ll try to reproduce this issue in my local site using that data. Then it will be easier to fix.

    Thanks

    Syam

    March 3, 2017 at 10:54 pm #47585
    Kevin Bourke
    Spectator

    Hi,
    I switched back to the previous version of the plugin. Will the sql dump in it’s current state still help?

    March 3, 2017 at 10:58 pm #47586
    Syam Mohan
    Keymaster

    Yes, the latest version doesn’t alter any data. There was a bug fix in the code. I wonder whether that introduced this issue.

    If you could also paste the link(URL) where you were seeing this issue, that would be great.

    Thanks

    Syam

    March 3, 2017 at 10:58 pm #47587
    Kevin Bourke
    Spectator

    Sorry ,I see you said “Please make sure that the site/table you are selecting has this issue.”
    I can create a copy of the site and update the plugin, check the issue occurs and then send you the SQL dump. I will not get to duplicate the site until next week. I will get back to you then.
    Thanks

    March 3, 2017 at 11:03 pm #47588
    Syam Mohan
    Keymaster

    No problem. If you could keep the copy until I’m able to reproduce this, then that would be great. If in case I need more data, it will be easier to get.

    Thank you, really appreciate your understanding and support.

    Syam

    March 6, 2017 at 10:26 pm #47753
    Kevin Bourke
    Spectator

    Hi,
    I emailed you directly at syam at wpfront.com with the sql table.

    March 8, 2017 at 3:22 pm #47847
    Syam Mohan
    Keymaster

    Hi Kevin,

    Thank you. I received it. I’ll try to set it up and get back to you.

    Syam

    March 21, 2017 at 2:19 pm #48573
    Kevin Bourke
    Spectator

    Hi,
    Did you have any luck reproducing this issue? I cannot update the plugin as is.
    Thanks

    March 21, 2017 at 10:36 pm #48593
    Syam Mohan
    Keymaster

    Hi Kevin,

    Sorry, my schedule didn’t go as planned. I’ll test it out and have a reply by end of this week.

    Thanks

    Syam

    March 22, 2017 at 2:01 pm #48636
    Kevin Bourke
    Spectator

    OK, thanks

    March 25, 2017 at 11:29 am #48848
    Syam Mohan
    Keymaster

    Hi Kevin,

    I was not able to recreate it. Is it possible for you to give access to your test/staging site?

    Thanks

    Syam

    April 5, 2017 at 10:55 am #49369
    Syam Mohan
    Keymaster

    Hi Kevin,

    Do you still need help with this?

    Thanks

    Syam

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