Tagged: permissions, update
- This topic has 15 replies, 2 voices, and was last updated 7 years, 6 months ago by Kevin Bourke.
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March 1, 2017 at 5:35 pm #47434Kevin BourkeSpectator
Hi,
I am running a WordPress Multisite and am using your plugin for creating additional roles. Yesterday I updated from version 2.12.5 to 2.13 and suddenly all my users permissions got restricted. They were able to log in but could not edit items they could previously edit, like pages, posts custom post types and just got the message “You do not have sufficient permissions to access this page”. I tried re-saving the Roles and syncing across the network but this did not change anything, and I tried re-saving the role on an individual site and this also did not change anything.
I reverted back to version 2.12.5 and luckily it seems to have restored their access. Seems I will be unable to update the plugin…March 3, 2017 at 10:28 pm #47581Syam MohanKeymasterHi Kevin,
I’m assuming you are seeing this message on the backend(wp-admin).
Can you answer the following questions?
1. Do you happen to see the same behavior on all the child sites?
2. Do you have ‘Admin Menu Editor’ enabled on all the child sites?Thanks
Syam
March 3, 2017 at 10:39 pm #47583Kevin BourkeSpectatorHi Syam,
Yes they were getting that message in the back-end.
1. Yes it appeared to be all sites, I check a few of them, but not every single one.
2. Yes, it is network enabled and Menu Editor is enabled on all. The menu editor items did not change though. I checked and they were still all ticked on as before.Thanks
March 3, 2017 at 10:47 pm #47584Syam MohanKeymasterHi Kevin,
Sounds like this issue is coming from menu editor. Is it possible for you to give me a sql dump of the table ‘wpfront_ure_menu_editor’. Please make sure that the site/table you are selecting has this issue.
I’ll try to reproduce this issue in my local site using that data. Then it will be easier to fix.
Thanks
Syam
March 3, 2017 at 10:54 pm #47585Kevin BourkeSpectatorHi,
I switched back to the previous version of the plugin. Will the sql dump in it’s current state still help?March 3, 2017 at 10:58 pm #47586Syam MohanKeymasterYes, the latest version doesn’t alter any data. There was a bug fix in the code. I wonder whether that introduced this issue.
If you could also paste the link(URL) where you were seeing this issue, that would be great.
Thanks
Syam
March 3, 2017 at 10:58 pm #47587Kevin BourkeSpectatorSorry ,I see you said “Please make sure that the site/table you are selecting has this issue.”
I can create a copy of the site and update the plugin, check the issue occurs and then send you the SQL dump. I will not get to duplicate the site until next week. I will get back to you then.
ThanksMarch 3, 2017 at 11:03 pm #47588Syam MohanKeymasterNo problem. If you could keep the copy until I’m able to reproduce this, then that would be great. If in case I need more data, it will be easier to get.
Thank you, really appreciate your understanding and support.
Syam
March 6, 2017 at 10:26 pm #47753Kevin BourkeSpectatorHi,
I emailed you directly at syam at wpfront.com with the sql table.March 8, 2017 at 3:22 pm #47847Syam MohanKeymasterHi Kevin,
Thank you. I received it. I’ll try to set it up and get back to you.
Syam
March 21, 2017 at 2:19 pm #48573Kevin BourkeSpectatorHi,
Did you have any luck reproducing this issue? I cannot update the plugin as is.
ThanksMarch 21, 2017 at 10:36 pm #48593Syam MohanKeymasterHi Kevin,
Sorry, my schedule didn’t go as planned. I’ll test it out and have a reply by end of this week.
Thanks
Syam
March 22, 2017 at 2:01 pm #48636Kevin BourkeSpectatorOK, thanks
March 25, 2017 at 11:29 am #48848Syam MohanKeymasterHi Kevin,
I was not able to recreate it. Is it possible for you to give access to your test/staging site?
Thanks
Syam
April 5, 2017 at 10:55 am #49369Syam MohanKeymasterHi Kevin,
Do you still need help with this?
Thanks
Syam
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