It doesn’t matter what FAQ #5 says.
The point is that ONLY your plugin has a problem dealing with staging sites.
EVERY plugin that I have used so far ranging from $5 to $150 never had a problem with a staging site.
WELL??
You claim to have such awesome customer service but yet I am still waiting for a reply to the buddypress issue since MARCH 18th.
How much longer are you planning to take before providing an answer or a FIX to the issue?