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Tagged: licence issue

  • This topic has 16 replies, 5 voices, and was last updated 1 year, 9 months ago by Syam Mohan.
Viewing 15 posts - 1 through 15 (of 17 total)
1 2 →
  • Author
    Posts
  • March 16, 2022 at 11:31 pm #126589
    Jessica Pegg
    Participant

    Hi, we had been using licence key on dev site. but then we deleted dev site without deactivating and can’t seem to migrate our key to production site – becor.org through our account (deactivate/reactivate).
    can you help?

    March 16, 2022 at 11:35 pm #126594
    Jessica Pegg
    Participant
    This reply has been marked as private.
    March 17, 2022 at 11:27 am #126622
    Syam Mohan
    Keymaster

    Hi Jessica,

    Can you try activating it on your production site now?

    Thanks,
    Syam

    July 18, 2022 at 1:03 am #128548
    Chris Schabel
    Participant

    You need to go to your account at wpfront and change the url to the new site.

    July 18, 2022 at 9:07 am #128554
    Syam Mohan
    Keymaster

    Hi Chris,

    Do you still need help with this?

    Thanks,
    Syam

    March 31, 2023 at 3:36 am #132990
    Sara Goese
    Participant

    I am having a similar but slightly different issue. I upgraded to the pro version but I can’t get the license key to work on more than one site.

    March 31, 2023 at 3:39 am #132991
    Sara Goese
    Participant

    It’s telling me my pro license key isn’t working but I’m copying and pasting it right from my account. Can you please help?

    March 31, 2023 at 9:56 am #132998
    Syam Mohan
    Keymaster

    Hi Sara,

    Can you please share a screenshot of your issue?

    Thanks

    September 27, 2023 at 3:22 pm #135385
    Augusto Brandone
    Participant
    This reply has been marked as private.
    September 27, 2023 at 10:15 pm #135387
    Syam Mohan
    Keymaster

    Hi Augusto,

    Are you receiving any error?

    Thanks

    October 2, 2023 at 8:40 pm #135470
    Augusto Brandone
    Participant
    This reply has been marked as private.
    October 3, 2023 at 6:50 pm #135480
    Syam Mohan
    Keymaster

    Hi Augusto,

    Can you take a look into the debug.log file? If you don’t know where to look, can you give me access to your site?

    Thanks,
    Syam

    October 3, 2023 at 7:19 pm #135481
    Augusto Brandone
    Participant
    This reply has been marked as private.
    October 4, 2023 at 10:12 am #135491
    Syam Mohan
    Keymaster

    Hi Augusto,

    Can you also give me FTP access?

    Thanks

    October 4, 2023 at 6:22 pm #135493
    Augusto Brandone
    Participant
    This reply has been marked as private.
  • Author
    Posts
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