- December 8, 2017 at 8:44 pm #61046
Hi, just bought the license, but we can´t activate the plugin. So we need help
The Website: http://www.dslv-bayern.de/December 8, 2017 at 8:54 pm #61047
Do you see any errors? What happens after you activate it?
SyamDecember 8, 2017 at 8:58 pm #61048
If I activate the plugin I see only the demo version of the plugin. I have activated the plugin here on wpfront.com but nothing happens.
I get some errors with other plugins but also if I deactivate all other plugins the role plugin does not even get actiated.December 8, 2017 at 9:02 pm #61049
I’m having a hard time understanding, there is nothing to be activated on wpfront.com. Can you make sure you are following the instructions given in the below link?
SyamDecember 8, 2017 at 9:06 pm #61050
ok I understand, but here is my problem. I just don´t see the field for the activation.December 8, 2017 at 9:09 pm #61051
Can you delete existing installations(both free version and pro version) then try uploading the PRO zip again?
SyamDecember 8, 2017 at 9:10 pm #61052
ok everything is fine. I just deleted the plugin one more time and reuploaded the plugin and now…I can activate the plugin 😉December 8, 2017 at 9:15 pm #61054
I’m glad it worked for you.
SyamSeptember 23, 2018 at 6:01 pm #74823
I have the same issue with my installation. But in my case this solution is not working. What can I do?
MichaelSeptember 23, 2018 at 9:47 pm #74824
You do not see the license field at all? What does the title say in ‘Go Pro’ page?
SyamSeptember 24, 2018 at 5:51 pm #74850
the license field is not visible anywhere. The title in “Go Pro” says: “WPFront User Role Editor Pro” the page title says: “Go Pro < Rose Beauty – WordPress”
MichaelSeptember 24, 2018 at 10:14 pm #74867
It looks like you have the free version still active. Can you delete the free version and re-install the PRO plugin zip file?
SyamSeptember 24, 2018 at 10:38 pm #74868
no it isn’t active. I did read your posts above and therefore I uninstalled both, the free and the pro version, for a clean install of pro version.
MichaelSeptember 24, 2018 at 10:45 pm #74869
Sorry to ask you this. But can you try it one more time. And if it still doesn’t work, can you give me access to your site?
SyamSeptember 25, 2018 at 6:43 pm #74910
I am sorry your plugin is not working correctly. I can delete and install ist 100 times. It is not working.
Please send my my money back or send me a solution.
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