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Forum Replies Created

Viewing 15 posts - 1 through 15 (of 871 total)
1 2 3 … 57 58 59 →
  • Author
    Posts
  • March 31, 2023 at 9:56 am in reply to: Issue with licence key #132998
    Syam Mohan
    Keymaster

    Hi Sara,

    Can you please share a screenshot of your issue?

    Thanks

    July 18, 2022 at 9:07 am in reply to: Issue with licence key #128554
    Syam Mohan
    Keymaster

    Hi Chris,

    Do you still need help with this?

    Thanks,
    Syam

    June 1, 2022 at 11:00 pm in reply to: How can I download the previous version of this plugin #127828
    Syam Mohan
    Keymaster

    Hi Eli,

    Have you tried the debug feature as I explained in my previous reply?

    Thanks

    May 26, 2022 at 8:10 am in reply to: can’t see CPT posts in frontend when created by custom role #127717
    Syam Mohan
    Keymaster

    Hi Marco,

    Then this issue must be coming from pods plugin. Do you know what capabilities the plugin sets when it creates a post type?

    Thanks,
    Syam

    May 24, 2022 at 9:25 pm in reply to: can’t see CPT posts in frontend when created by custom role #127690
    Syam Mohan
    Keymaster

    Hi Marco,

    If you deactivate the User Role Editor plugin, does it fix your issue?

    PS: You can manage post types using this plugin, you don’t need a separate plugin for it.

    Thanks,
    Syam

    April 20, 2022 at 10:19 am in reply to: Allows us to sync the roles between the network. #127134
    Syam Mohan
    Keymaster

    Hi Chrys,

    Can you please share a screenshot of your menus?

    Thanks

    March 19, 2022 at 8:24 pm in reply to: Issue with permissions: The Events Calendar Tickets add-on #126644
    Syam Mohan
    Keymaster

    Hi Jennylee,

    If you don’t see the capability in role edit page, you can add it using “Add/Remove Cap” functionality which is available under “Bulk Edit”.

    Thanks,
    Syam

    March 17, 2022 at 11:36 am in reply to: Issue with permissions: The Events Calendar Tickets add-on #126623
    Syam Mohan
    Keymaster

    Hi Jennylee,

    I don’t know which capability that plugin is looking for. But there is a way you can figure it out.

    Create a test role with all capabilities and test with that role. If you now see the ability to download information, then remove capabilities section by section, until you know which section contains the capability. Now you can concentrate on that section and remove capabilities one by one to see which capability makes the difference. That is the capability required for the user.

    If you don’t see the download information option even after enabling all the capabilities for the Test Role, this means the plugin is explicitly checking role names like “administrator”. If this is the case, this cannot be overridden since it’s hard coded in their plugin.

    In either case you can contact the developer of RSVP plugin and ask them which capability their plugin is looking for.

    I hope this make sense to you.

    Thanks,
    Syam

    March 17, 2022 at 11:27 am in reply to: Issue with licence key #126622
    Syam Mohan
    Keymaster

    Hi Jessica,

    Can you try activating it on your production site now?

    Thanks,
    Syam

    March 7, 2022 at 9:53 pm in reply to: Login Redirect not working right #126416
    Syam Mohan
    Keymaster

    Hi Andrew,

    This is most probably because some other plugin or your theme is overriding the value. Is it possible for you to test with other plugins deactivated?

    Thanks,
    Syam

    January 28, 2022 at 9:53 pm in reply to: How do I cancel auto renew? #125642
    Syam Mohan
    Keymaster

    Hi Roger,

    I see that your auto renewal is already cancelled. Please let me know if you need any other help.

    Thanks

    January 27, 2022 at 9:27 pm in reply to: [27-Jan-2022 04:12:55 UTC] PHP Fatal error: Uncaught Error: Cannot use object o #125626
    Syam Mohan
    Keymaster
    This reply has been marked as private.
    December 12, 2021 at 9:17 pm in reply to: Tribe Events Calendar not showing #124685
    Syam Mohan
    Keymaster

    Glad to hear!

    Thanks

    December 10, 2021 at 11:04 pm in reply to: Tribe Events Calendar not showing #124654
    Syam Mohan
    Keymaster

    Hi Nik,

    Are you facing this issue when you access these events from a non-author user?

    Thanks,
    Syam

    November 19, 2021 at 10:58 am in reply to: Administrator priveleges not editable. Can’t create event for Events Calendar. #124114
    Syam Mohan
    Keymaster

    Hi Tyler,

    When a plugin introduces a capability, it is that plugin’s responsibility to set to all the roles.

    User role editor won’t do this, because it will slow down your site, if it tries to do this on every page load.

    You have two options.

    1. Do a restore on the “Administrator” role. User role editor will try to find all the capabilities in your system and attach it to the Administrator role.

    2. Use the “Add/Remove Cap” functionality. This will allow your to add any capability to any role.

    Please let me know if you need any help.

    Thanks,
    Syam

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