Forum Replies Created
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October 16, 2021 at 9:02 am in reply to: How can I download the previous version of this plugin #122319Syam MohanKeymaster
Hi Eli,
Can you please update to the development version and follow the debug instructions to find from where the issue is coming?
You can download the previous version from your purchase history. I have enabled it.
Thanks,
SyamSyam MohanKeymasterHi Jordan & Eli,
Can you please update to the development version and follow the debug instructions to find from where the issue is coming?
You can download the previous version from your purchase history.
Thanks,
SyamSyam MohanKeymasterHi Joe,
Please update your plugin to the latest development version. Then please follow the following instructions.
Once you figure out which functionality is giving you the issue, please let me know.
Thanks,
SyamSyam MohanKeymasterHi Joe,
No one reported this issue so far. We are adding more debug options to the plugin and that will allow us to debug issues like these. Please wait for the next update.
Thanks,
SyamSyam MohanKeymasterHi Dirk,
Can you go into the edit page of the post you are having issues with and check what is the view access for the role? It will most probably be view access denied with deny action set to 404.
If that is the case, then you can reset your permissions. To update multiple posts together use Bulk Edit.
Please let me know if you need any help.
Thanks,
SyamSyam MohanKeymasterOne other place you can check is individual posts permissions, by editing it.
Do you think you can give me access to your site?
Thanks,
SyamSyam MohanKeymasterHi Andrew,
Sorry about that.
Can you please make sure that, your role has all the ‘read_others_’ capabilities checked?
Please let me know if you don’t know how to do this.
Thanks,
SyamOctober 8, 2021 at 4:18 am in reply to: All new Roles result in user getting redirect loop on frontend #121164Syam MohanKeymasterHi Jack,
If you deactivate the User Role Editor plugin, do you still see the issue?
Can you try updating to the latest version?
Thanks,
SyamSyam MohanKeymasterGreat. Thanks!
Syam MohanKeymasterHi Jacklyn,
Can you please let me know the version of the plugin you are using?
Thanks,
SyamSyam MohanKeymasterSorry, I haven’t received your emails either. If you are replying to the support thread emails, please make sure the To address is not a ‘noreply’ address.
Thanks
Syam MohanKeymasterHi Sebastian,
I have already responded. Can you please send me the requested info?
Thanks,
SyamSyam MohanKeymasterHi Sebastian,
Can you please share the version of the plugin you are using?
Also a screenshot of the screen your are referring?
Thanks,
SyamSyam MohanKeymasterThis reply has been marked as private.Syam MohanKeymasterHi Niclas,
Are you comfortable with editing DB values directly?
Thanks,
Syam -
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